SHIPPING & RETURNS

We offer flat-rate shipping of $11 Australia-wide and free delivery for all orders over $99. Our standard shipping option delivers within 3 - 10 days depending on your location.

If you've made your purchase as a registered member, you may track your order via a link through your account.

We offer free returns! You can easily request a free return online by following these steps:

• Log in to your account dashboard
• View Order History and select the order you wish to return
• Click 'Return Items' underneath your order number
• Select 'return', 'exchange' or 'keep' against each item in your order, and click 'Continue' to create your return label
• Your Australia Post return label will be emailed to you. Print and attach it to your package and drop it off at any Australia Post Office or Red Post Box.

No printer? Present the digital copy of your return label at the post office and they will print it for you.

If you don't have an account, enter your order number, email address and post code from the login page.

Once your items have been returned safely to us, you'll be notified and refunded. Exchanging items? We'll send you new tracking information once your new items are on their way.

Once your goods have been received by NNT, please allow up to 10 days for your refund to be processed back to your account. The timing depends on your financial institution.<

NNT provides you with three return options:

• Exchange to a different size or colour (same style only)
• Full refund to your original method of payment
• Issuance of a gift voucher

We do not accept returns or exchanges on discounted or sale styles, unless required under the Australian Consumer Law.

Returns are accepted for change of mind on full-price goods purchased online within 60 days from date of invoice, or at any time if goods are deemed faulty. Items must be in their original condition with tags/labels attached and be physically received before processing.

This policy applies to products purchased from the website NNT.com.au.

If you find a fault with one of our products, please email a picture of the fault to onlinestore@nnt.com.au. NNT will cover all costs for return and delivery.

If you return items purchased with a gift voucher, all monies refunded will be credited to a new gift voucher.

The refund will be credited to the original card or account used for the purchase.