FREQUENTLY ASKED QUESTIONS
HOW DO I ENTER A DISCOUNT CODE?
Before checking out, please find and click the 'View Cart' link and enter your code under 'Promo Code'. Discount codes cannot be applied as a gift voucher in checkout.
WHAT IS NNT?
NNT is a uniform provider, offering high quality clothing at affordable prices.
Click here to read more about our story.
WHERE CAN I BUY NNT? CAN I VISIT AN NNT RETAIL OUTLET?
Orders can be placed online or in-store
Click here to find the nearest stockist and fitting room locations to you.
HOW DO I ORGANISE A UNIFORM PROGRAM FOR MY BUSINESS OR ORGANISATION?
Click here to go to the uniforms page to find out more about NNT and our clothing programs.
THE SHIPPING PROCESS
We offer flat rate shipping of $11 Australia-wide and free delivery for all orders over $99 via Australia Post. Our Standard Shipping option delivers within 3 - 10 days depending on your location. If you have made your purchase as a registered member you may track your order via a link through your account.
HOW DO I CONTACT NNT?
Please click here to contact NNT.
HOW DO I KNOW WHAT SIZE TO SELECT?
Please click here to learn more about NNT sizing.
WHAT IF I NEED TO RETURN AN ITEM?
Returns accepted for change of mind on goods purchased online within 45 days from date of invoice or at any time if goods are deemed faulty.
In order to return or exchange goods products must be in the same condition as originally received and include swing tags/labels.
HOW OFTEN DOES NNT UPDATE ITS CATALOGUE?
NNT releases a new catalogue per year. We also add and omit some products to correspond with the winter and summer ranges.
WHICH INDUSTRIES DOES NNT CATER FOR?
Click here to find out if NNT caters for your industry.
WHAT COUNTRIES DOES NNT DELIVER TO?
NNT delivers to Australia.
HOW DO I GET EMBROIDERY ON MY ITEMS?
Embroidery is part of our uniform solutions, please click here to find out more.
WHAT ARE MY PAYMENT OPTIONS?
We accept payment via VISA, MasterCard and American Express Credit Cards. Payments can also be made via your PayPal or Afterpay account.
HOW SECURE IS MY CREDIT CARD AND PERSONAL INFORMATION?
We are strongly committed to protecting your privacy and providing a safe and secure online experience. We have taken measures to ensure that your credit card and personal details are kept safe at all times.
CAN I CHANGE MY ACCOUNT DETAILS AFTER I REGISTER?
Yes, you can change your details at any time. Simply log in to your account here and click on ‘update your account details’.
CAN I SEND AN ORDER TO AN ADDRESS NOT LISTED ON MY ACCOUNT?
Yes, you have a ‘delivery override’ option at check out where you can enter your desired destination.
DO YOU OFFER ONLINE PROMOTIONS?
From time to time, we may offer discounts on selected clearance styles online for a limited time only and while stocks last.