Privacy Policy

Neat n' Trim Uniforms (NNT) believes that the responsible use of personal information collected on our Web site is critical to our reputation and our business objectives. Every time we collect or otherwise deal with your personal information , we will be regulated by the National Privacy Principles contained within the Privacy Act 1988 (Cth). Neat n' Trim has developed this Privacy Statement to inform you about how NNT will collect, hold, use, and disclose personal information of our customers or other individuals, how individuals can gain access to personal information held us and how an individual may inquire about how we deal with personal information.

Obtaining personal information

Due to the nature of our business it may be necessary to obtain personal information from time to time. We will not obtain or use any information you provide in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.

If you have received any promotional material and you do not wish to receive it again, then upon letting us know we will not send it to you.

Confidence

As part of the process of holding your personal information we only allow access on a need to know basis. We take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure.

In accordance with the privacy act we give you access to your own personal information we hold and you can correct any misinformation except where it would be inappropriate or exempted by law.

Ordering

When ordering using our Web site you will notice a small padlock icon on the base of your browser when you enter the checkout. This indicates to you that all information being entered by you is secure. We do not transfer those details to others for their commercial use. Unlike when you give credit card details over the phone, our on line system automatically encrypts all your details using the latest encryption standard. Visa, Mastercard, American Express and Bankcard are accepted by NNT.

Data transmission over the Internet cannot be guaranteed to be 100% secure. While we will strive to protect your personal information from misuse, loss and unauthorized access, we cannot guarantee the security of any information you transmit to us or receive from our online products and services. These activities are conducted at your own risk.

All prices in the online store are in Australian dollars and include GST. GST is payable on all goods delivered after 30th June 2000

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time by posting an updated version of this policy on our web sites.

Questions

If you have any questions about NNT's online Privacy Policy or procedures, or would like to complain about a breach of your privacy you may contact by mail: The Privacy Officer, Locked Bag 626, Clayton South, Vic 3169. Alternatively you can contact by email: mmendonca@pacbrands.com.au.

We will try to answer any questions you may have, correct any error on our part or resolve any complaint that you may have about our information handling practices. If we do not resolve a complaint to your satisfaction, you also have the right to complain to the Privacy Commissioner. For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner's web site at http://www.privacy.gov.au.

One of the important reasons why NNT is Australia's and New Zealand's key uniform supplier is our relentless persuit to provide our clients supperior customer service. NNT's customer service team, based at our national call center, has real time access to our sophisticated apparel computer system to provide you with upto date information to answer any question you may have about your order.